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Project support and development

one-off fixes $25/hr · plans from $400/mo

A website runs well as long as someone looks after it. When it goes down, the business loses money by the hour: the store takes no orders, ads burn budget for nothing, customers move on to competitors. Regular website maintenance costs less than rescuing a neglected project.

We take on websites, online stores and web applications for ongoing care. We update the CMS and plugins, patch vulnerabilities, and set up backups and uptime monitoring, so we learn about an outage from monitoring rather than from a complaint. Improvements to the project come out of the same plan hours as maintenance.

On a plan we start working on critical issues the same day you report them, weekends included. Every month you get a report on completed tasks and hours spent.

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Project support and development

Website and online store maintenance by a single team

Website and online store maintenance by a single team

Who needs website, online store or web service maintenance

Clients usually come to us in one of four situations. The site has not been updated in a long time and small issues have grown into big ones. Another studio built the project and no one is left to run it. The business is growing and the site needs regular fixes and development. Or the site has started to slow down or go offline and no one can find the cause. In every case we start with an audit, clean things up and take the project on for ongoing care.

Updating CMS, plugins, and modules

Timely updates close vulnerabilities, fix bugs, and maintain compatibility with current PHP versions and server environments. We create a backup before every update and test the results.

Hack protection and backups

We run security audits, patch vulnerabilities, set up protection against malware and break-ins, and enable Cloudflare or provider-side DDoS filtering. We set up backups and test the restore. If the site is already infected, we clean the code and close the security hole that was exploited.

Site growth as part of support

Improvements, tweaks and configuration of connected services are covered by the hours of your plan. Without a plan such edits are billed at $25/hr. Need a new feature, module or integration built to a spec? That is custom development at a fixed price.

Monitoring, response and a monthly report

We watch site availability and the expiry dates of the domain, hosting and SSL certificate. We see an outage in the monitoring and start work on it without waiting for a ticket. The monthly report shows every task, the hours spent and the hours left on your plan.

Our best work

911 Balsam

Online store selling Ukrainian natural cosmetics by Green Pharm Cosmetic
View project

A-Medical

Corporate website for a medical center
View project

ABL

Corporate website for a made-to-order corporate clothing manufacturer
View project

Good Time

Corporate website with a menu catalog for a chain of food bars
View project
View all projects

Reviews from our clients

Green Pharm Cosmetic
Vadym, CEO
Green Pharm Cosmetic
We built a cosmetics online store from scratch with Amidcode. The team set up synchronization with our product database and connected payments and delivery. The launch went without delays, and everything runs smoothly and fast.
Vlavi
Volodymyr, Owner
Vlavi
We have a complex catalog with many sizes and colors. The Amidcode team understood our products, so managers process orders easily, stock stays in sync, and product cards update on their own. Everything runs stably.
Gazmaster
Oleksandr Vitaliyovych, Director
Gazmaster
We thank the Amidcode team for the productive partnership and prompt development of the site for our company Gazmaster. They considered all our wishes, replied without delays, made edits fast, and working with them was comfortable.
Polycard
Mykhailo, Director
Polycard
We ordered a promo website for our mobile app. The Amidcode team worked fast and did everything well and on time. They handled edits quickly, the site looks right on phones, and it shows the product exactly the way we wanted.
Pabags
Kyrylo, CEO
Pabags
We have worked with Amidcode for a few years now. They built sites for all our brands and treated each one on its own terms. To the point, no delays, always in touch. They keep support at a good level and handle small edits fast.
Beeterm
Mykola, Director
Beeterm
Amidcode built Beeterm a catalog website with product filters and search. The team worked thoughtfully and offered solutions where we had doubts. The catalog is easy to use and customers find products fast.
Polyemos
Iryna, CEO
Polyemos
We approached Amidcode for our printing house website. At the start the team discussed every detail, proposed a structure better than ours, and explained each step. The site was done on time and turned out exactly as we needed.
Wezer
Dmytro, Owner
Wezer
We ordered a landing page for our Wezer brand. From the first call to launch everything went calmly, with no endless revisions. The design turned out stylish, and the page hooks visitors and holds their attention.
Indomitable Spirit
Oksana Honta, Head of the Foundation
Indomitable Spirit
We ordered a website for our charitable foundation. Amidcode got to grips with the subject and made it easy for people to support us. The donation form works without glitches, and payments go through in a couple of clicks.
Club 7
Tetiana, Owner
Club 7
We needed an online store for professional cosmetics. Amidcode chose a convenient catalog structure and mapped out the buyer path to checkout. They added filters by care type and a clear product card. It looks modern.
Unique Build
Oleksii, CEO
Unique Build
Amidcode built a corporate website for our construction company. The design was made from scratch just for us. A separate section shows our projects and photos from real construction sites. It came out high-end and tasteful, and we are happy.
Hator M
Borys Borysovych, Director
Hator M
It mattered to us that the site looked solid and had its own style. Amidcode patiently reworked the layout and fonts until we approved the right version. They took our notes without pushback, so we keep working with them.
Imtoys
Yaroslav, Owner
Imtoys
I came on a recommendation. I needed a working sales tool. Amidcode built a convenient online store with a clear catalog and cart. Technically everything works, and orders come in steadily.

How much does website maintenance cost?

Applies to every plan
  • An hour on a plan costs less than an hour of one-off work
  • Critical failures are handled on weekends too
  • Unused hours carry over to the next month and then expire
  • Maintenance, edits and improvements all come out of the same hours
One-off fixes
on request
$25/hr
Fix, update or extend your website, online store or web application on demand. You pay only for approved tasks, with no subscription.
Technical plan
20 hours a month
$400/mo
Maintenance and edits as needed.
Complete plan
40 hours a month
$800/mo
When the project is growing and edits are needed weekly.
Extended plan
80 hours a month
$1,600/mo
A large project or several projects at once.

You pay for hosting, the domain, SSL and paid plugin licenses directly to the provider and the vendors. We will calculate the exact price for your project. Just send a request.

Tell us about your project and we will send you a quote and a timeline

Submit a request and get a free consultation with one of our specialists

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    Frequently asked questions

    We work with projects built on WordPress, WooCommerce, OpenCart, Laravel and custom PHP. We take on websites, online stores and web applications at any stage, including projects with accumulated issues.

    CMS, plugin and module updates, bug fixes, backup configuration, protection against viruses and hacking, finding out why the site has slowed down. Updates go in only after a fresh backup, so the site can be rolled back if needed.

    Critical issues (website down, hacking, payment errors) are picked up the same day on a plan, as a priority, weekends included. We work Mon–Fri 9:00–18:00 Kyiv time (UTC+2, UTC+3 in summer). Regular requests during working hours are picked up the same day, and requests that arrive outside those hours are picked up on the next working day. Planned tasks and improvements are completed within agreed timelines. Communication by messaging app or email.

    Yes. One-off fixes and technical tasks are billed at $25/hr, no plan required. If you need a separate module, an integration or new functionality built to a spec, that is our custom development service with a fixed estimate. We will suggest the format that works best for your task.

    As part of support we make sure updates and fixes do not block indexing, slow the site down or break markup, and we fix such faults when they happen. A technical SEO audit, keyword research, landing pages, content written for those queries, meta tags and ranking reports are a separate service, Search engine optimization.

    We do set up and run campaigns, but it is a separate service, not part of the support plan. Search campaigns, remarketing and Shopping ads via Merchant Center are covered by Google Ads management. Analytics and conversion tracking are set up there too.

    Yes. We will find and remove malicious code, restore the website and close vulnerabilities. On a plan this comes out of your hours, and without a plan it is billed hourly. After cleanup we will configure protection to prevent this from happening again.

    Yes. We audit the project, assess the current state of the code, hosting settings and installed plugins, and create a work plan. After that we take the project on for full support. We tell you how many hours the audit will take before work starts, and those hours come out of your plan or are billed hourly.

    It depends on the scope of tasks and frequency of work. For plans we agree on a monthly volume of hours and a list of services, and an hour on a plan costs less than an hour of one-off work. One-off fixes are billed hourly, and we give you an estimate of the hours before we start. A separate module or integration built to a spec gets a fixed estimate as custom development. All terms are specified in the contract.

    We warn you in advance when the hours are running low and decide together. An urgent task can be finished over the limit, the rest moved to the next month, or extra hours added. Anything beyond the plan is invoiced only once you have agreed to it.

    Every job we do carries a 12-month warranty. If the same problem comes back or our change breaks something, we fix it at no charge. The warranty covers our own work, including conflicts after CMS and plugin updates we installed, but not updates or changes made by you or other contractors.

    Yes. We add products, articles, news, images and other content. For online stores we upload and format product cards with descriptions, specifications and photos.

    A site on a VPS or a dedicated server is supported like any other project. The server itself is a separate service, described on the server administration page. If your site runs on shared hosting, everything it needs is already part of support.

    Get project support and development from Amidcode

    We work with websites, online stores, and web applications at any stage. From a fresh launch to a project with accumulated issues. We assess the current state, create a work plan, and get started.

    Technical support and functionality expansion

    • CMS, plugin, and module updates, with a backup beforehand and testing afterwards.
    • Protection against malware and hacking, Cloudflare or traffic filtering against DDoS, vulnerability patching, backup setup and restore testing.
    • Bug fixes for websites, online stores, and web applications, resolving conflicts after updates.
    • Improvements within the hours of your plan; separate modules and integrations with CRM, ERP and payment systems are estimated separately as custom development.
    • Filling the site with products, articles, news, and images.
    • Finding out why the site is slow, caching setup, and image compression. Deep optimization of code and database is a separate project.

    What we run as separate services

    • Organic search. Keyword research, landing pages, content written for those queries and ranking reports belong to search engine optimization.
    • Advertising. Search campaigns, remarketing and Shopping ads via Merchant Center need their own ad budget and fall under Google Ads management.
    • A server of your own. When a project outgrows shared hosting, setup and upkeep are covered by server administration.

    How we work

    • You describe the task or issue, and we do an initial review and a rough estimate free of charge. A full audit of the code, hosting and plugins is estimated in hours up front. Depending on the scope, it comes out of your plan hours or is billed hourly.
    • We agree on a plan, timeline, and budget. Then we get to work.
    • A one-off task is handed over after we check it on the site. On a plan, every month we run updates and monitoring and work through your task list within the plan hours.
    • At the end of the month we report on the work done and the hours spent, and suggest what to improve next.

    If you are not sure what your project is built on (WordPress, OpenCart, Laravel or custom PHP), we will help you figure it out and pick the optimal support format.

    To order website support or discuss maintenance, use the form or message us.